What are the hours of operations, opening, closing, etc…?
Thursday: 4:00PM - close
Friday: 12:00PM - close
Saturday: 12:00PM - close
Sunday: 12:00PM - close
What is the age required to enter?
21 and over on Friday and Saturday after 6pm
Can we make reservations?
Buy tickets in advance here unless it is a party of 20 people, if so, then please call ahead
Can we book private parties or reserve large areas, how many, how to book, who to talk to?
Please email us your party’s information to email@example.com or firstname.lastname@example.org
Or call ahead to speak with management to reserve your table.
What are the policies in place for children?
We are a family friendly environment until 8pm and 18 & older after that time. We do reserve the right to request families keep their children within an arms link in order to ensure their safety.
Do you offer food, kids menus, specials?
Yes please view our food and drink menu here. Specials will available on-site.
Is the venue handicap accessible?
Yes we are fully handicap accessible.
Where does the name Boatyard come from and mean?
It was built on an old marine repair shop by Lake Norman with a full stage built out of the old boat lift.
What is the capacity? Inside / Outside?
Outdoor: No Limit beyond visible safety regulation
How do I buy tickets?
Online with Seat Engine or at the box office!
What are box office hours?
Wednesday - Thursday: 1pm - 4pm, as well as regular hours of operation.
Where do I park, overflow?
We Suggest using ride share services such as Uber or Lyft but we have parking available in front and to the side of the venue.
When should we arrive for shows?
The doors open at 3pm Friday through Sunday come early to snag your table.
Can I bring food and beverage in?
No food, beverages, or beverage containers (including re-usable water bottles). Discovery of outside alcohol will result in immediate ejection from the venue.
Do you allow video/audio recordings?
Yes, unless noted for special circumstances.
Do you have a coat check?
Are animals allowed, policies?
Service animals with documentation or vest.
Is there an ATM onsite?
What is the dress code?
Shirts and shoes are required, lake casual.
What is the refund / exchange program?
Email us at email@example.com
What are the prohibited items?
Pets, alcohol, drugs, laser pointers, skates, wallet chains, spiked jewelry or belts, banners, backpacks, flyers, glow sticks, beach balls, Frisbees, or fireworks of any kind to any show. Purses and bags will be searched upon entry.
What are the hotels near BY?
Hampton Inn & Comfort Inn.
What is the code of conduct, guest expectation?
Be an adult, no fighting, drama, folding Chairs/Outdoor Chairs are not permitted inside or outside at BoatYard.
Is there a smoking area?
Outside ask management no smoking or vaping in or near inside entrances.
Do you sell merchandise?
Yes, we have hats, shirts, koozies and other merchandise available for sale at the Box Office by front door.
Events at the BoatYard are held rain or shine. If the weather changes the show may be moved inside. We encourage guests to please monitor the weather and dress accordingly, If there are any weather related updates, BoatYard will make those announcements on our web and social sites on the day of the show.